1. Product Request
Client Communication: Initiation of the process beginswhen clients submit their product requests, specifying thetype, quantity, and any specific requirements.
Order Evaluation: Upon receiving requests, our teamassesses the feasibility, availability of stock, andcompliance with quality standards to ensure we can meetthe client’s needs.
Customization Options: We offer customization based onclient preferences, including sizing, packaging, andprocessing methods, ensuring a tailored approach to meetdiverse customer demands.
Confirmation and Scheduling: Once the details are finalized,we confirm the order and schedule it for the next phase inour production and delivery cycle.
2. Invoicing and Sales
Order Documentation: Following confirmation, we generate comprehensive invoices detailing the ordered products,quantities, pricing, and any applicable taxes or discounts.
Payment Terms: Clear payment terms are outlined, and invoices are sent promptly to clients, ensuring transparency and facilitating smooth transactions.
Sales Tracking: Our system maintains a robust sales tracking mechanism to monitor payment statuses, manage accounts receivable, and ensure adherence to payment schedules.
Customer Support: We offer dedicated customer support to address any inquiries related to invoicing, pricing, or payment procedures, ensuring a seamless sales experience.
3. Delivery
Logistics Coordination: Upon receipt of payment or based on agreed-upon terms, our logistics team swings into action,coordinating the timely picking, packing, and dispatching of orders.
Quality Assurance: Prior to delivery, our quality control team ensures that the catfish products meet our stringent quality standards and are appropriately packaged to maintain freshness.
Timely Dispatch: We collaborate with reliable delivery services or employ our own fleet to ensure prompt and efficient delivery to clients’ locations, maintaining the freshness and quality of our catfish products.
Feedback and Follow-up: Post-delivery, we solicit feedback from clients to continually improve our delivery services and address any concerns, striving for customer satisfaction and long-term relationships.